The Quinta do Lago Group is recruiting candidates for the position of Reservation Sales Assistant.
RESPONSABILITIES
• Processes reservations by mail, telephone or in person;
• Creates and maintains reservation records by date of arrival and alphabetical listing;
• Determines room rates based on the selling tactics of the hotel;
• Communicates reservation information to the front desk;
• Understands the hotel's policy on guaranteed reservations and no-shows;
• Tracks future room availabilities on the basis of reservations;
• Prepares expected arrival list for front office use;
• Walk around with the client and ensuring that they secure whatever services they are in need of;
• Getting information about areas of interest in order to target more clients in particular seasons;
• Making arrangements for clients travel programs;
• Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy.
PROFILE
• Higher Education;
• Previous work experience with reservation systems or other hotel-related experience preferred;
• Excellent customer service skills;
• Excellent communication and interpersonal skills;
• Excellent attention to detail and organizational skills;
• Patience and good problem solving skills;
• Strong Microsoft Office skills;
• Ability to speak and write in different languages.
TERMS
• Integration at a competitive Group;
• Attractive Salary Package;
• Participation at an ambitious project.
Answers and detailed “Curriculum Vitae” should be sent within a maximum of 10 days to: ---@---
ALERTA
DE SEGURANÇA
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pessoal e de efectuar um contrato
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pessoais!
